Cookie Policy
How we use cookies and similar technologies
Last updated: 11/09/2025
This Cookie Policy explains how EnerWise uses cookies and similar technologies when you visit our website and use our platform.
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings.
Cookies can make your next visit easier and the site more useful to you. They play an important role in making websites work efficiently and providing information to website owners.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions.
- • Authentication and security cookies
- • Session management cookies
- • Load balancing cookies
- • User interface customisation cookies
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- • Google Analytics cookies
- • Page view and session tracking
- • User behaviour analysis
- • Performance monitoring
Preference Cookies
These cookies allow the website to remember choices you make and provide enhanced, more personal features.
- • Language and region preferences
- • User interface settings
- • Saved preferences and settings
- • Customisation options
Marketing Cookies
These cookies are used to track visitors across websites to display relevant and engaging advertisements.
- • Advertising network cookies
- • Social media integration cookies
- • Remarketing cookies
- • Conversion tracking cookies
Third-Party Cookies
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information about your use of our website.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Social Media
Our website may include social media features that use cookies to track your activity. These are controlled by the respective social media platforms.
Payment Processors
When you make payments, our payment processors may use cookies to ensure secure transactions and prevent fraud.
Managing Cookies
Browser Settings
You can control and manage cookies through your browser settings. Most browsers allow you to:
- • View and delete existing cookies
- • Block cookies from specific websites
- • Block all cookies
- • Set preferences for different types of cookies
Browser-Specific Instructions
Chrome
Settings → Privacy and security → Cookies and other site data
Firefox
Options → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Cookies and site permissions → Cookies and site data
Important Note
Disabling certain cookies may affect the functionality of our website. Essential cookies cannot be disabled as they are necessary for the website to work properly.
Cookie Consent
When you first visit our website, you'll see a cookie consent banner that allows you to:
- • Accept all cookies
- • Reject non-essential cookies
- • Customise your cookie preferences
- • Learn more about our cookie policy
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our footer.
Data Protection
The information collected through cookies is processed in accordance with our Privacy Policy. We take appropriate measures to protect your data and ensure it's used only for the purposes described in this policy.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We'll notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.